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PRIVACY POLICY

PRIVACY POLICY

Protecting your privacy and the confidentiality of your personal information is very important to us. This Privacy Policy explains why we collect personal information and how we collect, use, disclose, store and protect your personal information. It also explains how you can access, correct, update or delete any personal information provided to us. 

From time to time, we may review and update this Privacy Policy to ensure that it is consistent with any changes in legal requirements. We encourage you to check this web page and our web site from time to time for any updated versions of this Privacy Policy.

 

WHAT PERSONAL INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

We do not collect your financial information or retain credit card numbers used to purchase products or services as this information is collected by a financial institution that has their own privacy policy. If you receive a request to provide sensitive personal information (such as credit card details) in an email, do not provide this information because the request may be fraudulent. You can help us identify attempts at fraud - if anything suspicious occurs, please contact us.


 

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:

  • To process relevant information for the provision of products, services or activities that best meet your preferences or needs;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • Notify you about our new products and services, discounts, promotions or upcoming events.

  • To comply with any applicable laws and regulations.

 

HOW DO WE COLLECT YOUR PERSONAL DATA?

We collect Personal Data from you when:

  1. You register an account on the Website;

  2. You use any of our related services, such as subscribing to our newsletter, product notifications;

  3. Processing payments

  4. You browse our products and services or otherwise interact with our Website;

  5. You accept our cookies on your device;

  6. When you communicate with us directly (by email, telephone, direct mail or any other means);

 

  1. You interact with us on our Social Media, such as liking our posts, commenting on our posts, private messaging us on our Social Media;

  2. You participate in our promotions or any request for additional Personal Data such as customer surveys;

  3. We receive references from business partners and third parties, for example, where they referred you to us to enjoy the benefits of a joint promotion or collaboration or to redeem a voucher you purchased through them;

  4. Your authorized representative submits your Personal Data to us for any purpose reasonably authorized by you, for example if such representative is purchasing our product or service to be delivered to you or as a gift;

  5. Our third-party analytics and other service providers provide your Personal Data to us, which was collected and processed by them and disclosed to us pursuant to their separate privacy policies; or

  6. When you voluntarily submit your Personal Data to us for any reason.

 

We usually do not collect your credit card details, whether to process your payment or for customer service purposes. Your credit card details are collected, processed and stored directly by our third-party payment processors pursuant to their terms of use and privacy policies. None of your credit card details are stored with us. However, we may collect your bank account details to process refunds.

 

How we hold your personal data

This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Withdrawal of Consent

You have the option of withdrawing your consent to the use and disclosure of your Personal Data by making a written request to us. Depending on the scope of your withdrawal, you will not be able to receive any updates on store, product information and promotions, but your Personal Data may continue to be used and disclosed for other purposes such as processing of transactions you have with us.

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